Reference

Open your privacy choices on polobet

Live Blackjack, Fortune Teller and Aviator sit behind one account, so this Privacy Policy explains how we handle your sign-in data, wallet records and device cookies before you…

UPI data usePaytm recordsPhonePe privacyGoogle Pay context
polobet Open your privacy choices on polobet
HELP ROUTES

Check privacy contact paths

Privacy questions need a direct route, not a maze. Use the contact paths below when you want to ask what data we hold, correct account details, change cookie choices or raise a…

Privacy mailbox Write to [email protected] with your registered mobile number or email address, and tell us the privacy request you want handled. Please avoid sending card images or unnecessary identity scans unless we ask.
Account correction If your name, email address or phone number is wrong, contact us from the account-linked address where possible. We may compare recent sign-in details before changing records tied to wallet activity.
Cookie query For cookie questions, share the device type, browser name and the date you changed your choice. That helps us check whether the preference was saved on your device.
ACCOUNT CARE

Browse how we handle your data

Our Privacy Policy is written around the account actions you actually take: signing in, moving through the lobby, using India payment options and contacting support.

Data we collect

We collect account details you provide, sign-in timestamps, device signals, cookie choices and wallet references.

Payment privacy

UPI, Paytm, PhonePe and Google Pay references help us match deposits, withdrawal requests and account checks.

Cookie handling

Cookies help keep your session active, remember basic preferences and detect unusual access patterns.

Security checks

We use login alerts, device checks and account activity patterns to spot possible misuse.

Retention choices

Some records are kept while your account is active, while transaction and dispute records may be retained for legal or…

Request handling

You can ask to access, correct or delete eligible personal data.

Ask about privacy rights and access

These answers explain how privacy requests work for your account, wallet records, cookies and support conversations. They are written for India account holders and focus on practical steps you can take. If your request involves account access, eligibility or regional availability, the answer may depend on local law and whether the service is available where local law permits.

We may collect your name, mobile number, email address, sign-in records, device details, cookie choices, wallet references and support messages. Transaction records linked to UPI, Paytm, PhonePe or Google Pay may also be stored.

We use your data to create and run your account, process wallet requests, respond to privacy questions, detect unusual access and meet legal duties. We do not use more personal data than the task requires.

Yes, you can request a copy of eligible account data by contacting [email protected]. We may verify your email, mobile number or recent account activity before sharing records with you.

Yes, you can ask us to correct details such as your name, email address or mobile number. For changes linked to payments or withdrawals, we may run extra checks before updating the record.

Cookies help keep you signed in, remember basic choices and check for unusual access. You can manage cookies through your browser, but some account features may not work the same after changes.

We may share limited data with partners that help with hosting, payment processing, fraud checks, analytics or support. Each share is tied to a specific task, and we avoid sending details that are not needed.

Send your request to [email protected] from your account-linked email where possible. Some records may need to stay for legal, security, audit or transaction reasons, and we will explain that when it applies.